STEP 01
Customer orders direct
Your customer browses an ordering experience built around your business, chooses their food and checks out.
How EDIT works
A direct route from your customer to your kitchen.
EDIT connects the customer ordering journey with the practical tools your business needs to receive, prepare and complete every order.
01
Customer orders direct
From your branded menu.
02
You receive the order
Clear details, ready to act on.
03
Prepare & update
Move each order through fulfilment.
04
Customer tracks it
Progress updates keep them informed.
Order direct
Market Street Kitchen
PopularBurgersSides
House stack
Freshly prepared
£9.50
Crispy chicken
Freshly prepared
£8.95
Garden bowl
Freshly prepared
£7.50
View basket · 2 items£18.45
STEP 02
The order reaches your team
The details arrive in the merchant ordering system, clearly presented for your team to accept and prepare.
STEP 03
You manage fulfilment
Move the order through preparing, ready and delivery or collection stages as the work happens.
STEP 04
The customer stays informed
Order progress is easy to follow, reducing uncertainty while your team stays focused on fulfilment.
Clear for your team. Clear for your customer.
Orders
Market Street Kitchen
#1048
Collection · 18:35
New order
#1047
Collection · 18:35
Preparing
#1046
Collection · 18:35
Ready
Let’s talk direct ordering
Ready to take more orders direct?
Give your customers a direct way to order from your business.